How can we help?
We are here to help answer your product questions and concerns. If you have a question regarding the installation, warranty or the cleaning and care of a Kingston Brass product, you may first want to visit the Frequently Asked Questions section to get an immediate answer.
Business Address
Kingston Brass Inc.
12775 Reservoir St., Chino, CA 91710
Customer Support
Hours: Mon–Fri: 7:00 AM – 5:00 PM (PST)
Phone: 1-877-252-7277
Sales & PRO Trade
Sales Hours: Mon–Fri: 8:00 AM – 5:00 PM (PST)
Phone: 1-877-360-2468
Fax: 1-909-548-6622
Email Options:
General Customer Support
- General Support: techsupport@kingstonbrass.com
- Warranty: warranty@kingstonbrass.com
- Returns: Return Policy & Setup
PRO / Trade Support
- Pro Trade Account Signup: Click Here (Designers, Contractors, Plumbers)
- Website or PRO Order Inquiries: contact@kingstonbrass.com
- Order Finish Samples: Click Here
Wholesale Support
- Wholesale Account Signup: Click Here (Distributors, Dealers, Showrooms)
- Wholesale / Dealer Inquiries: b2b@kingstonbrass.com
- Retail Sales Inquiries: order@kingstonbrass.com
Consumer Support
- Website Sales Inquiries: contact@kingstonbrass.com
Media & Corporate
- Media Inquiries: mkt@kingstonbrass.com
- General Inquiries: contact@kingstonbrass.com
