How can we help?
We are here to help answer your product questions and concerns. If you have a question regarding the installation, warranty or the cleaning and care of a Kingston Brass product, you may first want to visit the Frequently Asked Questions section to get an immediate answer.
Business Address
Kingston Brass Inc.
12775 Reservoir St., Chino, CA 91710
Customer Support
Hours: Mon–Fri: 7:00 AM – 5:00 PM (PST)
Phone: 1-877-252-7277
Sales & PRO Trade
Sales Hours: Mon–Fri: 8:00 AM – 5:00 PM (PST)
Phone: 1-877-360-2468
Fax: 1-909-548-6622
Email Options:
Customer Support
- General Support: techsupport@kingstonbrass.com
- Warranty: warranty@kingstonbrass.com
- Returns: Return Policy & Setup
Order Inquiries
- Website or PRO Order Inquiries: contact@kingstonbrass.com
- Retail or Trade Order Inquiries: order@kingstonbrass.com
Sales Support
- Pro Trade Account Signup: Click Here (Designers, Contractors, Plumbers, etc.)
- Wholesale Account Signup: Click Here (*Distributors/Dealers – w/Resale #e)
- Order Finish Samples: Click Here
- Wholesale / Dealer Inquiries: b2b@kingstonbrass.com
- General Sales Inquiries: contact@kingstonbrass.com
- Retail Sales Inquiries: order@kingstonbrass.com
- Website Sales Inquiries: contact@kingstonbrass.com
- Pro Account Inquiries: pro@kingstonbrass.com
Media & Marketing
- Media Inquiries: mkt@kingstonbrass.com
- General Inquiries: contact@kingstonbrass.com
