How can we help?
We are here to help answer your product questions and concerns. If you have a question regarding the installation, warranty or the cleaning and care of a Kingston Brass product, you may first want to visit the Frequently Asked Questions section to get an immediate answer.
Business Address: Kingston Brass Inc., 12775 Reservoir St., Chino, CA 91710
Hours of Operation: Mon–Fri: 8am – 5pm (PST), Sat-Sun: Closed
Phone: 1-877-252-7277
Fax: 1-909-548-6622
Email Options:
Customer Support
- General Support: techsupport@kingstonbrass.com
- Warranty: warranty@kingstonbrass.com
- Returns: Return Policy & Setup
Order Inquiries
- Website Order Inquiries: contact@kingstonbrass.com
- Retail Order Inquiries: order@kingstonbrass.com
- Trade Order Inquiries: b2b@kingstonbrass.com
- Pro Order Inquiries: danielv@kingstonbrass.com
- Trade Order Inquiries: b2b@kingstonbrass.com
Sales Support
- Pro Account Signup: Click Here (Designers, Contractors, Plumbers, etc.)
- Trade Account Signup: Click Here (*Dealers Only – w/Resale Certificate)
- Order Finish Samples: Click Here
- Trade Inquiries: b2b@kingstonbrass.com
- General Sales Inquiries: sales@kingstonbrass.com
- Retail Sales Inquiries: order@kingstonbrass.com
- Website Sales Inquires: contact@kingstonbrass.com
- Pro Account Inquiries: danielv@kingstonbrass.com
Media & Marketing
- Media Inquiries: mkt@kingstonbrass.com
- General Inquiries: contact@kingstonbrass.com