Shipping

- FREE Ground Shipping on Ground Orders Over $99 (*Includes Faucets, Accessories, Parts and smaller items.)

Ground Orders under $99 are charged FedEx Ground Rates based on your shipping Zip Code and product weights.

- FREE LTL Freight Shipping on Orders Over $1,899 (*Includes Sinks, Tubs, Vanities, Toilets, Consoles and Larger Fixtures.)

LTL Freight Orders under $1,899 are charged FedEx Freight LTL Rates based on your shipping Zip Code and product weights/pallets.

Shipping costs on orders that do not qualify for free shipping can be viewed in your shopping cart after entering the ship-to zip code.

*Free Shipping Offer is for standard ground shipping on orders over $99 and for LTL Freight orders over $1,899 within the contiguous United States. Some restrictions may apply, always check the shipping on the cart page after entering the ship-to zip code.

Normal order processing can take between 2-3 business days (Monday – Friday).

*Due to Covid restrictions and Freight company delays, shipping Lead-Times may extend to 3-5 days.

All dates are estimates and may vary. Please see notes below.

Standard Ground:7-10 business days after order processing

* Orders delivered within the 48 contiguous states should arrive in 7-10 business days depending on delivery location.Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from free shipping promotions.

Express Shipping:

We currently offer FedEx Express Shipping which includes FedEx 2 Day Air or FedEx Next Day Air options during checkout.

Actual rates at time of purchase may vary and will be displayed in your shopping cart during the order process. See “Additional Shipping Charges.”

Most internet orders placed before 11:00 am Pacific time Monday thru Friday will be processed and confirmed the same day.

*Please note, orders placed after 11:00 am Pacific standard time (PST) Monday thru Friday, may not be processed and confirmed until the following business day. Orders placed after 11:00 am Friday generally will be processed and confirmed on the following Monday. Holidays, Saturdays and Sundays are not business days. We observe all federal holidays.

Orders placed on Saturday or Sunday will be processed and confirmed on Monday (most orders will also ship Monday).

Order acknowledgment, confirmation of product availability, and shipping tracking information will be provided to you via email after your order is processed.

Order acceptance occurs only when your order has been shipped. We will notify you by email when that has occurred.

Large, over-sized, multi-boxed items may incur additional shipping charges. You will be notified of additional shipping charges prior to final processing and shipping and have an opportunity to cancel or change your order if you are not satisfied with any additional charges.

Orders are shipped via FedEx, UPS, DHL or LTL similar service of our choosing.

A physical address is required for shipment. We cannot ship to P.O. Boxes.

We verify all credit cards before shipping. In some cases, this may delay stated delivery dates.

*Kingston Brass, Inc. doesn’t ship LTL shipments “White Glove Service” or deliver products inside the home. All LTL or FedEx/UPS deliveries are curb side service with or without lift gate. Customer is responsible for delivery of all products inside the garage, home or on the driveway.

*Change of Delivery Address Fee / Re-Consignment Fee - We charge $100 fee for CHANGE OF DELIVERY ADDRESS requests.  

Expedited same day shipping must be submitted before 11:00 am PST, so that we may expidite your order in the warehouse. A $15 handling charge will be applied for all orders requested for same day shipping.

Over-sized or bulky items may incur additional shipping and handling charges. Those charges will be stated on the product page and will be added once the item is placed in your shopping cart.

Once your item(s) is in the shopping cart, all associated shipping and handling charges will be displayed. Once you click “Check Out Now”, you will not be charged any further charges.

*Change of Delivery Address Fee / Re-Consignment Fee - We charge $100 fee for CHANGE OF DELIVERY ADDRESS requests.  

All international shipping will be carried by FedEx international. Shipping charges will be live quoted by our system using FedEx live quote service.

*Customer is responsible for International Customs, Duties and other Fees upon entry to their respective Country (Including Canada)

Shipping to AK, HI, PO, AA, AE and AP are excluded from any shipping promotions. *We do not currently ship to these locations, but may do so in the future.

*International shipping is excluded from all shipping promotions.

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