At Kingston Brass, we respect your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We may only share your personal data outside the Kingston Brass family of companies with your consent, as required by law to protect Kingston Brass, its customers, the public, or with companies that help Kingston Brass fulfill its obligations with you, and then only with partners who share Kingston Brass’s commitment to protecting your privacy and data. At any time you may contact Kingston Brass with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

At Kingston Brass, your right to privacy and data security is a primary concern. That’s why, when you visit Kingston Brass.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site or when you use our online support.

In a few areas on our website and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

1. Register on Kingstonbrass.com
2. Request a quote
3. Place an order
4. Provide feedback in an online survey
5. Participate in a sweepstakes or other promotional offer
6. Request e-mail notification of your order status
7. Subscribe to a newsletter or a mailing list
8. Request assistance from our “Product Advisor”
9. Fill out a support request

Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, customer number and service tag number, as well as other similar personal information. If we ever ask for significantly different information we will inform you.

The information you provide will be kept confidential and used to support your customer relationship with Kingston Brass. Among other things, we want to help you quickly find information on Kingstonbrass.com and alert you to product upgrades, special offers, updated information and other new products and services from Kingston Brass. Agents or contractors of Kingston Brass who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Kingston Brass. Kingston Brass may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

In addition, Kingston Brass may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if Kingston Brass reasonably believes it is necessary to do so to protect Kingston Brass, its customers, or the public.

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Kingston Brass (or agents working on behalf of Kingston Brass and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on Kingston Brass’s marketing list, simply tell us when you give us your personal information.

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Kingston Brass for the purpose of performing services for Kingston Brass.

The online store at Kingstonbrass.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Kingston Brass is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption, (please see Kingston Brass’s Store Security page for details on these security measures). If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 1-877-2KBRASS. It has always been a Kingston Brass practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

We use technology to help us deliver customized visitor experiences. At Kingston Brass, we primarily use “cookies” to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.Kingstonbrass.com. Kingston Brass has no desire or intent to infringe on your privacy while using the Kingstonbrass.com site.

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to Kingstonbrass.com are not covered by this privacy statement. We generally use the ” ” symbol to mark links that go to third-party sites.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you’re online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Kingston Brass cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.