Overview of Free Shipping Benefits
Kingston is proud to offer free shipping on qualifying orders for both Consumer (DTC) and PRO/Trade customers. Shipping thresholds differ between programs to reflect the deeper discount structures available to PRO accounts.
To avoid confusion, please review the shipping benefits and thresholds for your customer type below.
Consumer (DTC)
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Free Ground Shipping on orders over $99
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Free Freight Shipping (LTL) on orders over $1,499
PRO / Trade
(Thresholds calculated before discounts)
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Free Ground Shipping on orders over $150
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Free Freight Shipping (LTL) on orders over $2,499
Orders below the thresholds ship at FedEx Ground or LTL Freight rates based on weight, pallet count, and destination ZIP code.
Calculating Shipping Costs
For orders that do not qualify for free shipping, costs are calculated automatically:
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Add items to your shopping cart
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Enter your ZIP code
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Ground or LTL freight rates will display instantly
This ensures full transparency before checkout.
Lead Times
Most orders ship within 1–2 business days (Monday–Friday).
During peak seasons or high order volume, processing timelines may extend slightly.
Carriers
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FedEx Ground: faucets, accessories, and small items
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Freight carriers (FedEx Freight, Estes, Old Dominion, and others): tubs, vanities, toilets, large sinks, consoles, and other oversized fixtures
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FedEx International: Canada and international orders
Carrier selection is based on delivery method, product size, and your shipping ZIP code.
Tracking Information
Once your order ships, you will receive a shipping confirmation email containing full tracking details so you can follow your delivery from our warehouse to your door.
