Consumer Returns (RMA# Request)
Kingston Brass, Inc. has a 30 day Return Policy on consumer purchases. Please fill out the form below and a Support Representative will process your Return and email you an RMA # along with return instructions. View Return Policy
If you are a Dealer or Distributor, please setup a return here: Dealer Returns
*Note: Please allow 3-4 Business Days for RMA# and Return Instructions to be emailed to you after submitting a request.
Reason for the Return:
- General Return (wrong finish, wrong size, etc.)
- Defective (cracked, dented, leaking, scratched, etc.
- Exchange (want different product, color, etc.)
If you would like to exchange for the same item or an alternative, please let support know.
Return Request Form (RMA#)
For Consumer Returns, please fill out the RMA request form below.