Inside Sales Representative for Ecommerce
Website Kingston Brass, Inc.
Kingston Kitchen & Bath
Kingston Brass, Inc. is one of the top plumbing providers in kitchen and bath products based in Chino, CA. Our products are housed, distributed to various retailer markets including Amazon, Home Depot, Lowes and many more.
We are currently looking to hire an Inside Sales Representativeto join our Ecommerce Sales Team at our Chino, CA location. The ideal candidate will be detail oriented, able to multi-task and be an ambitious self-starter with great interpersonal skills and a positive attitude.
As a Kingston Brass Inside Sales Representative, you will engage with our pro clients including Interior Designers, Decorators, Contractors, Home Builders and Plumbing Professionals via the phone, email and chat. Your primary function will be to assist our Pro’s with sales, product questions, inventory status, availability, lead-times, tracking info and help facilitate frequent orders by engaging in followup and status updates. You will gain understanding of our products and maximize customer satisfaction with high volume phone communication, educating them on Kingston Brass products.
- Helping Pro customers place orders on our website
- Answer Sales questions on the phone + email & chat tools
- Communicating with customers in a professional manner
- Answer and resolve questions in troubleshooting (installation, product availability, situations)
- Provide solutions, recommendations with empathy, positivity and importance
- Support other sales representatives during high volume calls
- Perform email followup
- Checking inventory status of plumbing products and parts
- Previous experience with Phone or Web Sales is preferred
- Previous experience with call center is preferred
- Must be a self-motivated individual who is organized with attention to detail
- Excellent written and verbal communication skills
- Proficient in Outlook, MS Word and Excel
- Must type 45wpm or greater
- Sales: 1 year (Preferred) or College Degree Equivalent
- Paid time off
- Health insurance
$15.00 – $17.00 per hour + Commission/Bonus
- 8 Hour Shift
- Monday to Friday
To keep our employees as safe as possible, we have implemented thermal scanners and provided masks, gloves, disinfected wipes and hand sanitizer.
- Chino, CA
Company’s Facebook page:
All customers and associates required mask wearing. No customers were allowed inside office. Compliance of CDC Covid practice guideline in all aspects of work and work place. Perform UVC sanitization daily at night and chemical fogging weekly.
This Job Is:
- Open to applicants under 18 years old, provided it is legally allowed for the job and location
Company’s Facebook page:
- Waiting period may apply
- Only full-time employees eligible
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
To apply for this job email your details to email@example.com