At Kingston Brass, we respects your privacy. Across our
business, around the world, we will only collect, store and use your
personal information for defined purposes. We use your information to
support and enhance our relationship with you, for example, to process
your purchase, provide service and support, and share product,
service and company news and offerings with you. We do not sell your
personal information. We may only share your personal data outside the
Kingston Brass family of companies with your consent, as required by
law to protect Kingston Brass, its customers, the public, or with
companies that help Kingston Brass fulfill its obligations with you,
and then only with partners who share Kingston Brass's commitment to
protecting your privacy and data. At any time you may contact Kingston
Brass with any privacy questions or concerns you may have. You also
may ask at any time to see the personal data you have given us and
request correction or deletion. We strive to protect the security of
your personal data by use of appropriate measures and processes.
Privacy and Data Security
At Kingston Brass, your right to privacy and data security
is a primary concern. That's why, when you visit Kingston Brass.com,
we help you maintain control over your personal data on the Internet.
Below are the guidelines we use for protecting the information you
provide us during a visit to our Internet site or when you use our
Kingston Brass only asks for specific types of personal information
In a few areas on our Web site and online customer support
tools, we ask you to provide information that will enable us to
enhance your site visit, to assist you with purchase and technical
support issues or to follow up with you after your visit. It is
completely optional for you to participate.
For example, we request information from you when you:
1. Register on Kingston Brass.com
2. Request a quote
3. Place an order
4. Provide feedback in an online survey
5. Participate in a sweepstakes or other promotional offer
6. Request e-mail notification of your order status (called "Order Watch")
7. Subscribe to a newsletter or a mailing list
8. Request assistance from our "Product Advisor"
9. Fill out a support request
Information we may request includes your name, e-mail
address, phone number, address, type of business, credit card details,
customer preference information, customer number and service tag
number, as well as other similar personal information. If we ever ask
for significantly different information we will inform you.
Kingston Brass only uses your personal information for specific purposes
The information you provide will be kept confidential and used
to support your customer relationship with Kingston Brass. Among
other things, we want to help you quickly find information on Kingston
Brass.com and alert you to product upgrades, special offers, updated
information and other new products and services from Kingston Brass.
Agents or contractors of Kingston Brass who have access to your
personal information and prospect information are required to keep the
information confidential and not use it for any other purpose than to
carry out the services they are performing for Kingston Brass.
Kingston Brass may enhance or merge your information collected at its
site with data from third parties for purposes of marketing products
or services to you.
In addition, Kingston Brass may be required to disclose
personal information in connection with law enforcement, fraud
prevention, regulation, and other legal action or if Kingston Brass
reasonably believes it is necessary to do so to protect Kingston
Brass, its customers, or the public.
You can opt-out of Kingston Brass's marketing list at any time
Periodically, we may send you information about our various
products and services, or other products and services we feel may be of
interest to you. Only Kingston Brass (or agents working on behalf of
Kingston Brass and under confidentiality agreements) will send you
these direct mailings. If you do not want to be included on Kingston
Brass's marketing list, simply tell us when you give us your personal
information. Or, at any time you can easily opt-out of Kingston
Brass's marketing list or update your information by clicking here.
Kingston Brass will not disclose your personal
information to any outside organization for its use in marketing
without your consent
Information regarding you (such as name, address and phone
number) or your order and the products you purchase will not be given
or sold to any outside organization for its use in marketing or
solicitation without your consent. Your information may be shared with
agents or contractors of Kingston Brass for the purpose of performing
services for Kingston Brass.
The online store at Kingston Brass.com is designed to give you
options concerning the privacy of your credit card information, name,
address, e-mail and any other information you provide us. Kingston
Brass is committed to data security with respect to information
collected on our site. We offer the industry standard security
measures available through your browser called SSL encryption, (please
see Kingston Brass's Store Security page for details on these security
measures). If at any time you would like to make a purchase, but do
not want to provide your credit card information online, you may
contact a sales representative over the telephone. Simply call
1-877-2KBRASS. It has always been a Kingston Brass practice to contact
customers in the event of a potential problem with your purchase or
any normal business communication regarding your purchase.
We use technology to help us deliver customized visitor
experiences. At Kingston Brass, we primarily use "cookies" to help us
determine which service and support information is appropriate to your
machine and to maintain your shopping experience in our online store.
Our use of this technology does not mean that we automatically know
any information about you. We might be able to ascertain what type of
only to provide you with a better experience when using www.Kingston
Brass.com. Kingston Brass has no desire or intent to infringe on your
privacy while using the Kingston Brass.com site. For more information
Please be aware that other web sites that may be accessed
through our site may collect personally identifiable information about
you. The information practices of those third-party web sites linked
to Kingston Brass.com are not covered by this privacy statement. We
generally use the " " symbol to mark links that go to third-party
You are solely responsible for maintaining the secrecy of your
passwords or any account information. Please be careful and responsible
whenever you're online. If you post personal information online that
is accessible to the public, you may receive unsolicited messages from
other parties in return. While we strive to protect your personal
information, Kingston Brass cannot ensure or warrant the security of
any information you transmit to us, and you do so at your own risk.
Children's Privacy (Age 12 and Under)
Kingston Brass takes children's privacy seriously.
Kingston Brass does not seek to collect personal information
about children through its Web site. Kingston Brass does not condition
a child's participation in an activity on the disclosure of more
personal information than is reasonably necessary to participate in
If we become aware that a person submitting personal
information to us through any part of our Web site is a child, we
delete the information as soon as we discover it and do not use it for
any purpose, nor do we disclose it to third parties.
Since we do not seek to collect any personal information about
children, and we delete any information collected inadvertently as
soon as we discover that a child has submitted it, we typically retain
no information about children that could be reviewed or deleted. If a
parent requests review or deletion of information about their child
before we have discovered and deleted the information, then we will of
course honor that request.
Other Web sites
Kingston Brass's Web site contains links to other Web sites
that are not operated by Kingston Brass. Kingston Brass is not
responsible for the privacy practices of the Web sites that it does
not operate. Some parts of the Web site are animated using various
downloadable applications, such as Macromedia's Shockwave/Flash. We also
make video available through RealNetwork's Media-Player, and use the
video hosting services of Broadcast.com. Futures-Careers, Macromedia,
RealNetworks, and Broadcast.com operate under their own privacy and
security policies, and the way they may collect and use information
can be further evaluated at: www.macromedia.com , www.realnetworks.com
, and www.broadcast.com .
Contact Kingston Brass
Kingston Brass is the sole operator of the Kingston Brass Web
site. If you would like to contact us for any reason regarding our
privacy practices, please write us at the following address:
Kingston Brass Inc.
Attn: Privacy guard Dept.
6240 Prescott ct
Chino, Ca, 91710
You may also click here and fill out the e-mail form under the topic: "Privacy Info: Request"
Kingston Brass wants to help you keep your personal information accurate
You can request the individual information that Kingston Brass
has collected by submitting a request here. To view or edit the
information that has been stored online, please visit the My Account
section of the Kingston Brass Web site.
Changes to the Policy
Privacy Statement Effective Date: December 10th, 2004
Material changes to this policy will be posted on Kingston Brass's Web site for 30 days.
What information do we collect?
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Kingston Brass Inc. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.