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Can I purchase Kingston Brass items in mixed finish?
Kingston Brass offers a wide variety of mixed finish items for further assistance take a look at www.kingstonbrass.com or feels free to contact one of our customer service representatives
How can I get a Specification Sheet?
The specification sheet in PDF format is available to download from our website (www.gourmetiersink.com)
I don't want a lot of waste at my jobsite. Can I get GOURMETIER sinks without the boxes?
Yes! GOURMETIER sinks are available individually boxed or "Nested Pack" with between 20 to Maximum 220 sinks on a pallet, depending on the model. There's a substantial savings as well when purchasing
If I order a Kingston Brass item from K.B who can I contact for any type of tracking for my item.
You may contact Kingston Brass for your tracking number only if you purchased directly from Kingston Brass Inc. If you have purchased your K.B. item through a third party then you should contact your
If I wanted to change the finish on my tub and shower item can I purchase trim only?
Yes, Kingston Brass has trim kits for all your shower valves.
If my original place of purchase says that my Item has been discontinued does that mean Kingston Brass has also discontinued this item as well?
No this does not mean Kingston Brass has discontinued your item, although if a Kingston Brass item has been discontinued we may not carry any replacement parts for that item replacement parts for disc
Is stainless steel magnetic?
The 300 series stainless steel (which contains nickel) is NOT magnetic. Gourmetier sink is anti magnetic because all Gourmetier sink use 304 grade stainless steel.
The hot or cold indicator button fell off of my Kingston Brass handle were can I find a replacement for my item
You can call Kingston Brass and we carry buttons for your Kingston Brass handle. You may want to try before reinstalling your button to place a small amount of model glue  onto the button, then place
What is the inch dimension for various "gauges" ?
18 gauge = 0.050", 20 gauge = 0.038", 22" = 0.031" and 24 gauge = 0.025"
What's the best way to get the cutout template for each sink?
We include a cardboard template with every sink.
Where can I purchase replacement parts for my Kingston Brass item?
Replacement parts can be purchased through original place of purchase or contacting Kingston Brass Customer service at info@kingstonbrass.com and we will gladly direct you to a Kingston Brass dealer n