Continental United States Orders:
Most internet orders placed before 11:00 am Pacific Time Monday thru Friday will be processed and confirmed the same day.
*Please note, orders placed after 11:00 am Pacific Standard Time Monday thru Friday, may not be processed and confirmed until the following business day. Orders placed after 11:00 am Friday generally will be processed and confirmed on the following Monday. Holidays, Saturdays and Sundays are not business days. We observe all federal holidays.
Orders placed on Saturday or Sunday will be processed and confirmed on Monday (most orders will also ship Monday).
Order acknowledgment, confirmation of product availability, and shipping tracking information will be provided to you via email after your order is processed.
Order acceptance occurs only when your order has been shipped. We will notify you by email when that has occurred.
Large, Oversized, Multi-boxed items may incur additional shipping charges. You will be notified of additional shipping charges prior to final processing and shipping and have an opportunity to cancel or change your order if you are not satisfied with any additional charges.
Orders are shipped via FedEx and DHL. A physical address is required for shipment. We cannot ship to P.O. Boxes.
We verify all credit cards before shipping. In some cases, this may delay stated delivery dates.
Expected Delivery Dates:
All dates are estimates and may vary. Please see notes below.
Standard Ground: 3-10 business days after order processing
2-3 Day Express: 2-4 Business days after order processing
*2-3 Day Express delivery dates do not have guaranteed delivery times. Signatures may be required upon delivery. Drivers will not leave packages without signatures, so you must arrange for someone to receive the package and sign for it. You may want to use a business shipping address to ensure that someone will be available to sign for the package.
Transit days for ground shipments and 2-3-Day Express are business days and do not include weekends or holidays.
Standard Shipping Rates:
Actual rates at time of purchase may vary and will be displayed in your Shopping Cart during the order process. See "Additional Shipping Charges."
Additional Shipping and Handling Charges
Expedite same day shipping must be submitted before 12:00 pm PST. A $15 handling charge will be applied for orders requested for same day shipping.
Oversized or bulky items may incur additional shipping and handling charges. Those charges will be stated on the product page and will be added once the item is placed in your shopping cart.
Once your item(s) is in the shopping cart, all associated shipping and handling charges will be displayed. Once you click "Check Out Now", you will not be charged any further charges.
Please Note The Following:
We do not ship to APO/FPO addresses.
All prices are quoted and all payments must be made in US.
Your order will leave our warehouse in good condition and risk of loss passes to you when we deliver your package to the shipper. If your order is damaged in shipment, please contact the shipper immediately to make a claim.
All international shipping will be carried by DHL international. Shipping charges will be live quoted by our system using DHL live quote service.